Privacy Policy

NextHome Legacy Realty ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us as a property owner, tenant, or prospective client.

By using our website or services, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Contact Information: Name, email address, phone number, mailing address
• Tenant Application Information: Social Security number, date of birth, employment history, income verification, rental history, references, credit information, and background check data
• Property Owner Information: Property details, bank account information for rent deposits, tax identification numbers
• Financial Information: Payment card details, bank account numbers for ACH transfers
• Government-Issued Identification: Driver's license, state ID, or passport for identity verification

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Processing rental applications and conducting tenant screening
• Managing properties on behalf of property owners
• Collecting rent and processing payments
• Communicating with you about your account, lease, or property
• Coordinating maintenance and repair services
• Complying with legal obligations, including Florida landlord-tenant laws
• Responding to inquiries and providing customer support
• Sending marketing communications (with your consent)
• Improving our website and services
• Preventing fraud and ensuring security

3. Disclosure of Your Information

We may share your information in the following circumstances:

• Property Owners: We share tenant information with property owners as necessary for property management purposes
• Service Providers: We work with third-party vendors who assist with tenant screening (e.g., RentSpree), payment processing, maintenance services, and other business operations
• Legal Requirements: We may disclose information to comply with applicable laws, regulations, court orders, or legal processes under Florida and federal law
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity
• Protection of Rights: We may disclose information to protect our rights, safety, or property, or that of our clients and others

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication
• Regular security assessments and updates
• Employee training on data protection practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our website's performance
• Provide relevant content and advertisements

You can control cookies through your browser settings. However, disabling cookies may limit certain features of our website.

6. Third-Party Links

Our website may contain links to third-party websites, including tenant portals, payment processors, and application services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Data Retention

Tenant and property owner records are retained for a minimum of five (5) years unless a longer retention period is required or permitted by law.

8. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Portability: Request your data in a portable format

To exercise these rights, please contact us using the information provided below.

Florida Residents

Florida residents may have additional rights under Florida law regarding their personal information. If you are a Florida resident and wish to exercise any rights under applicable Florida privacy laws, please contact us.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes your acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

NextHome Legacy Realty
Tampa, Florida
Phone: 813-304-3180
Email: shawna@nhlegacyrealty.com

12. Consent

By using our website or services, you acknowledge that you have read this Privacy Policy and agree to its terms. If you do not agree with this Privacy Policy, please do not use our website or services.